Effective Date: March 1, 2024
Last Updated: October 6, 2026
McNeil Psychiatric Services & Consulting, LLC (“McNeil Psychiatric Services,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with our practice, or utilizing our services.
This Privacy Policy explains how information may be collected, used, maintained, and disclosed when you visit our website or interact with our online services.
1. Information We May Collect
When you visit our website or contact McNeil Psychiatric Services, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Contact information
- Information submitted through consultation, screening, appointment, or contact forms
- Insurance-related information
- Information necessary to schedule or coordinate services
- Other information you voluntarily provide to us
Certain information submitted while seeking or receiving healthcare services may constitute Protected Health Information (PHI) and may be protected under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable federal or state privacy laws.
2. Protected Health Information and HIPAA
McNeil Psychiatric Services takes the privacy and security of patient health information seriously.
When information qualifies as Protected Health Information under HIPAA, our use and disclosure of that information are governed by HIPAA and our Notice of Privacy Practices, rather than solely by this Website Privacy Policy.
Our Notice of Privacy Practices provides additional information regarding how we may use and disclose your health information and explains your rights regarding your medical information.
3. How We Use Information
Information collected through our website may be used to:
- Respond to inquiries and requests for information
- Determine whether our services may be appropriate for prospective patients
- Schedule consultations and appointments
- Communicate regarding appointments or services
- Verify insurance or payment information when applicable
- Provide and coordinate healthcare services
- Improve our website, services, and patient experience
- Maintain the security and functionality of our website
- Comply with legal, regulatory, and professional requirements
We do not sell patient medical information or Protected Health Information.
4. Website Forms and Electronic Communications
Our website may provide forms that allow individuals to request consultations, appointments, or additional information.
Please avoid submitting sensitive medical information through general website contact forms unless the form is specifically designated as a secure method for communicating health information.
Electronic communications, including standard email and text messaging, may carry privacy and security risks. When appropriate, patients may be directed to secure systems or platforms for communications involving sensitive health information.
5. Telehealth and Patient Portals
McNeil Psychiatric Services provides psychiatric and behavioral health services through telehealth.
Information collected through our telehealth, electronic health record, scheduling, payment, or patient portal systems may be maintained by third-party service providers that assist us in providing healthcare services.
When required by law, we enter into appropriate agreements with service providers that create, receive, maintain, or transmit Protected Health Information on our behalf.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve user experience, and maintain website security.
Depending on the technologies implemented on our website, certain information may be collected automatically, such as:
- IP address
- Browser and device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website interaction information
We take appropriate measures to ensure that website technologies are used consistently with applicable privacy and healthcare regulations.
Users may be able to control or disable certain cookies through their browser settings. Disabling cookies may affect the functionality of certain portions of the website.
7. Analytics and Third-Party Technologies
We may use third-party technology providers to support website hosting, security, scheduling, communications, analytics, payment processing, or other business functions.
We evaluate the use of third-party technologies in connection with applicable privacy and security requirements. We do not authorize third-party tracking technologies to improperly collect or disclose Protected Health Information.
Third-party websites and services linked from our website may maintain their own privacy practices. McNeil Psychiatric Services is not responsible for the privacy practices of websites or services that we do not control.
8. How We Protect Your Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic communication, or information system can be guaranteed to be completely secure. Users should exercise care when transmitting sensitive information electronically.
9. Disclosure of Information
We may disclose personal information when reasonably necessary to:
- Provide requested healthcare or administrative services
- Work with service providers performing functions on our behalf
- Process payments or insurance claims
- Comply with applicable laws, regulations, subpoenas, court orders, or other legal obligations
- Protect the rights, safety, or security of our patients, practice, staff, or others
- Address emergencies or other circumstances permitted or required by law
Uses and disclosures of Protected Health Information are governed by HIPAA and our Notice of Privacy Practices when applicable.
10. Your Privacy Rights
Depending on the type of information involved and applicable law, you may have certain rights concerning your personal information.
Patients also have specific rights regarding Protected Health Information under HIPAA, which may include the right to:
- Request access to or copies of certain health records
- Request corrections to health information
- Request certain restrictions on uses or disclosures
- Request confidential communications
- Request an accounting of certain disclosures
- Receive a copy of our Notice of Privacy Practices
- File a privacy complaint without retaliation
Additional information regarding these rights is available in our Notice of Privacy Practices.
11. Children’s Privacy
Our website is not intended to independently collect personal information from children under the age of 13 without appropriate involvement or authorization from a parent or legal guardian.
When services are provided to minors, information is handled in accordance with applicable federal and state laws governing minors, parental or guardian consent, confidentiality, and healthcare records.
12. Links to Other Websites
Our website may contain links to third-party websites or services. These websites operate independently from McNeil Psychiatric Services and may have their own privacy policies.
We encourage users to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our services, website practices, technologies, or applicable legal requirements.
When changes are made, the revised policy will be posted on our website with an updated “Last Updated” date.
14. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
McNeil Psychiatric Services & Consulting, LLC
Website: www.mcneilpsychiatric.com
Phone: 267-903-6779
For questions specifically concerning your Protected Health Information or HIPAA privacy rights, please contact McNeil Psychiatric Services through the contact information provided by the practice.
Notice
This Website Privacy Policy is intended to describe McNeil Psychiatric Services & Consulting, LLC’s general website privacy practices. It does not replace the practice’s HIPAA Notice of Privacy Practices or any other consent, authorization, or privacy notice required by applicable law.